Goodman Manufacturing Co.: When a a*c is *-* years old has had multiple se...
A Goodman Manufacturing Co. customer review by GetHuman user ~sophia from November 17th, 2017
Background on ~sophia's case
GetHuman: ~sophia - can you tell our other Goodman Manufacturing Co. customers when your case took place?
~sophia: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to Goodman Manufacturing Co., and if so, how?
GetHuman: And which of these common Goodman Manufacturing Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~sophia a list of common Goodman Manufacturing Co. problems)
~sophia: "Technical support" was why I was trying to call.
~sophia's review of Goodman Manufacturing Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Goodman Manufacturing Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sophia: When a a*c is *-* years old has had multiple services & warranty claims, & now needs a condensor coil Goodman should make the warranty on the equipment good. However, they choose not to cover the equipment under warranty. Why should we buy & have to continuously repair costly equipment?!?
GetHuman: Let's quantify your experience contacting Goodman Manufacturing Co.. On a scale of 1 to 5, how easy is it go get help on a Goodman Manufacturing Co. problem?
~sophia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sophia: I'd give them a five out of five on communication.
GetHuman: And what about Goodman Manufacturing Co.'s ability to quickly and effectively address your problem?
~sophia: For that I would say two out of five.
GetHuman: And finally- any advice for other Goodman Manufacturing Co. customers?
~sophia: Call them early in the day or late. Don't forget any personal or account information you might need for Goodman Manufacturing Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sophia taken from his Goodman Manufacturing Co. customer service problem that occurred on November 8th, 2017.