Goodyear Tire: GOOD YEAR IS THE BEST THEY FIXED MY Dying Mothe...
A Goodyear Tire customer review by GetHuman user ~Ra mosq from November 12th, 2017
Background on ~Ra mosq's case
GetHuman: ~Ra mosq - can you tell our other Goodyear Tire customers when your case took place?
~Ra mosq: Yup. It was afternoon, on November 6th.
GetHuman: Did you reach out to Goodyear Tire, and if so, how?
GetHuman: And which of these common Goodyear Tire customer issues best describes the reason you wanted to talk to them?
(Shows ~Ra mosq a list of common Goodyear Tire problems)
~Ra mosq: "Repairs" was why I was trying to call.
~Ra mosq's review of Goodyear Tire customer service
GetHuman: So how would you sum up your experience for GetHuman's Goodyear Tire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ra mosq: GOOD YEAR IS THE BEST THEY FIXED MY Dying Mothers car because tire works messed it up I love good year for life and refused to charge in las vegas I went with my mom with stage * cancer well she has been going to chemotherapy and radiation for a oil change at tire works and they took the oil ***** out and refused to put it in because of * threds missing on the can because they came out when they took the ***** out so they tryed to chrge my mom *** doolers to get her car back ,We are vary poor and could not afford it ,They refuse to release the car a **** ford escape Had to call the police theen they finneley * hours later release the car with know oil or oil ***** in it and I went next door to jiffey lube they said what they were doing was illegel and wroung the jiffly lube guy walked with me to good year spoke to Brandon Gloeckner store maneger,at Good year on craig ,He called tireworks and let me remind you he youse to work there as a maneger they bull craped him refuse to help out a
GetHuman: Let's quantify your experience contacting Goodyear Tire. On a scale of 1 to 5, how easy is it go get help on a Goodyear Tire problem?
~Ra mosq: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ra mosq: I'd give them a one out of five on communication.
GetHuman: And what about Goodyear Tire's ability to quickly and effectively address your problem?
~Ra mosq: For that I would say one out of five.
GetHuman: And finally- any advice for other Goodyear Tire customers?
~Ra mosq: Call them early in the day or late. Don't forget any personal or account information you might need for Goodyear Tire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ra mosq taken from his Goodyear Tire customer service problem that occurred on November 6th, 2017.