Google has confirmed for me that they have one...

A Google customer review by GetHuman user ~does it really matter from November 11th, 2017

Background on ~does it really matter's case

GetHuman: ~does it really matter - can you tell our other Google customers when your case took place?
~does it really matter: Yup. It was morning, on November 7th.
GetHuman: Did you reach out to Google, and if so, how?
~does it really matter: I used the 650-253-0000 number I found for on the GetHuman Google customer phone number page I was on: Google Customer Service Phone Number
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~does it really matter a list of common Google problems)
~does it really matter: "Update Account Information" was why I was trying to call.

~does it really matter's review of Google customer service

GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~does it really matter: Google has confirmed for me that they have one goal in mind and that is to best Microsoft and Apple for building a monopoly. Companies that do not have live support for all their products are not customer friendly. They are interested in one thing there bottom line(yeah they are a business...). Someone should let them know that bigger fish than them are no longer around because of their treatment or approach to customer service is self centered. I don't even use Google for searching. I use yahoo. This experience has only reconfirmed the same. All Google is is a advertising monster I mean monopoly. But somebody should tell them without the customer they are another Eastern or Pan Am airlines...MCI telephone company...Palm and now it looks like RIM in waiting for the fall due to huberis. Also the iphone is totally overrated. It's a handheld game*camera for our self-promoting society. If you want a phone for business use an android. I hate my iphone *S I brought in January and wi
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~does it really matter: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~does it really matter: I'd give them a three out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~does it really matter: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~does it really matter: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~does it really matter taken from his Google customer service problem that occurred on November 7th, 2017.

Google

1.56 of 5 stars | 732 reviews

~does it really matter's Google Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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