Google: It hung up on me AUTOMATICALLY!!!!no service no...
A Google customer review by GetHuman user ~FREAKING PISSED OFF from November 21st, 2017
Background on ~FREAKING PISSED OFF's case
GetHuman: ~FREAKING PISSED OFF - can you tell our other Google customers when your case took place?
~FREAKING PISSED OFF: Yeah. It was late at night, on November 18th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~FREAKING PISSED OFF a list of common Google problems)
~FREAKING PISSED OFF: "Refund or Suspicious Charges" was why I was trying to call.
~FREAKING PISSED OFF's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FREAKING PISSED OFF: It hung up on me AUTOMATICALLY!!!!no service nothing just a voice telling me to return to the main menu and it would hang up!!!! UGH!!!!
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~FREAKING PISSED OFF: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FREAKING PISSED OFF: I'd give them a one out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~FREAKING PISSED OFF: For that I would say one out of five.
GetHuman: And finally- any advice for other Google customers?
~FREAKING PISSED OFF: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FREAKING PISSED OFF taken from his Google customer service problem that occurred on November 18th, 2017.