Google: Waited ** min then hung up no one answered did...
A Google customer review by GetHuman user ~donnie489 from November 23rd, 2017
Background on ~donnie489's case
GetHuman: ~donnie489 - can you tell our other Google customers when your case took place?
~donnie489: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~donnie489 a list of common Google problems)
~donnie489: "Edit listing" was why I was trying to call.
~donnie489's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~donnie489: Waited ** min then hung up no one answered did this * times in two daysthen tried other options to get anyone to talk to in other departments no one answered you guys are the worst company in my entire life ive tried to contact a live person and have got no where for a complaint I have with you im never buying another product from you cause if somthing goes wrong I cant get in touch with you
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~donnie489: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~donnie489: I'd give them a five out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~donnie489: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~donnie489: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~donnie489 taken from his Google customer service problem that occurred on November 19th, 2017.