Grohe America Inc.: Not open! **** is not true. Tried at * PM Pacif...

A Grohe America Inc. customer review by GetHuman user ~Joan5678 from November 20th, 2017

Background on ~Joan5678's case

GetHuman: ~Joan5678 - can you tell our other Grohe America Inc. customers when your case took place?
~Joan5678: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Grohe America Inc., and if so, how?
~Joan5678: I used the 800-444-7643 number I found for on the GetHuman Grohe America Inc. customer phone number page I was on: Grohe America Inc. Customer Service Phone Number
GetHuman: And which of these common Grohe America Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Joan5678 a list of common Grohe America Inc. problems)
~Joan5678: "Repairs" was why I was trying to call.

~Joan5678's review of Grohe America Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Grohe America Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joan5678: Not open! **** is not true. Tried at * PM Pacific time on Friday.. Office closed until Monday. Used this number and tried several times with same results.
GetHuman: Let's quantify your experience contacting Grohe America Inc.. On a scale of 1 to 5, how easy is it go get help on a Grohe America Inc. problem?
~Joan5678: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joan5678: I'd give them a two out of five on communication.
GetHuman: And what about Grohe America Inc.'s ability to quickly and effectively address your problem?
~Joan5678: For that I would say one out of five.
GetHuman: And finally- any advice for other Grohe America Inc. customers?
~Joan5678: Call them early in the day or late. Don't forget any personal or account information you might need for Grohe America Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joan5678 taken from his Grohe America Inc. customer service problem that occurred on November 15th, 2017.

Grohe America Inc.

1.17 of 5 stars | 42 reviews
Grohe America Inc. ReviewsGrohe America Inc.'s Phone NumberAll Grohe America Inc. contact info

~Joan5678's Grohe America Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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