Groupon is the biggest scam ever. I have used t...
A Groupon customer review by GetHuman user ~Not a happy camper from November 27th, 2017
Background on ~Not a happy camper's case
GetHuman: ~Not a happy camper - can you tell our other Groupon customers when your case took place?
~Not a happy camper: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Not a happy camper a list of common Groupon problems)
~Not a happy camper: "Update account information" was why I was trying to contact.
~Not a happy camper's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not a happy camper: Groupon is the biggest scam ever. I have used the website twice and the only reason I went back the second time was to use credit from he first disaster. Scam artists
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Not a happy camper: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not a happy camper: I'd give them a five out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Not a happy camper: For that I would say three out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Not a happy camper: Call them early in the day or late. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not a happy camper taken from his Groupon customer service problem that occurred on November 23rd, 2017.