Groupon: from the day of November * of **** or after, Ho...
A Groupon customer review by GetHuman user ~Hot rock nails and Academy from November 24th, 2017
Background on ~Hot rock nails and Academy's case
GetHuman: ~Hot rock nails and Academy - can you tell our other Groupon customers when your case took place?
~Hot rock nails and Academy: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Hot rock nails and Academy a list of common Groupon problems)
~Hot rock nails and Academy: "Edit listing" was why I was trying to contact.
~Hot rock nails and Academy's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hot rock nails and Academy: from the day of November * of **** or after, Hot rock nails and academy will not honor any purchase of group on. Try many time to cancel groupon, but not able to.
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Hot rock nails and Academy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hot rock nails and Academy: I'd give them a five out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Hot rock nails and Academy: For that I would say two out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Hot rock nails and Academy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hot rock nails and Academy taken from his Groupon customer service problem that occurred on November 21st, 2017.