Groupon: you sent me wrong item | GetHuman-margnaha

you sent me wrong item I purchased Olympia Aerolite 3 Piece Ultra Ligh...

I purchased Olympia Aerolite 3 Piece Ultra Lightweight Hardcase Spinner Set: Olive; order number 1000-051687-128175; however, you sent me wrong Item. Customer service sent me return label, but the box is to heavy for me (60 year old) to carry it back to postal office in order to get replacement. I have been told that the analyst should contact me to resolve the issue. However, nobody contacted me. IT IS EMBARRASSING!!! I am leaving to my vocation in few days, but got in trouble because of your mistake. I tray to contact to the customer service again but unsuccessful. I anticipate that the famous company like Groupon will solve my problem as soon as possible.
No time? Let us do it.
Hand your issue over to us- we'll wait on hold, do what it takes to resolve it, and report back- or give you a refund.

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