Guardian Dental Insurance: After waiting for the preprogrammed message *x...
A Guardian Dental Insurance customer review by GetHuman user GetHuman-439834 from November 25th, 2017
Background on GetHuman-439834's case
GetHuman: GetHuman-439834 - can you tell our other Guardian Dental Insurance customers when your case took place?
GetHuman-439834: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Guardian Dental Insurance, and if so, how?
GetHuman: And which of these common Guardian Dental Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-439834 a list of common Guardian Dental Insurance problems)
GetHuman-439834: "Renew coverage" was why I was trying to call.
GetHuman-439834's review of Guardian Dental Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Guardian Dental Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-439834: After waiting for the preprogrammed message *x, each answer I got was,"I have the wrong section hold and I will transfer you" after waiting and getting nowhere, someone gave me the option to leave a message for call back, so I did leave a message. So far, being the next afternoon, I still have no response.
GetHuman: Let's quantify your experience contacting Guardian Dental Insurance. On a scale of 1 to 5, how easy is it go get help on a Guardian Dental Insurance problem?
GetHuman-439834: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-439834: I'd give them a three out of five on communication.
GetHuman: And what about Guardian Dental Insurance's ability to quickly and effectively address your problem?
GetHuman-439834: For that I would say four out of five.
GetHuman: And finally- any advice for other Guardian Dental Insurance customers?
GetHuman-439834: Call them early in the day or late. Don't forget any personal or account information you might need for Guardian Dental Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-439834 taken from his Guardian Dental Insurance customer service problem that occurred on November 20th, 2017.