Guardian Dental Insurance: Called about a claim that I originally submitte...
A Guardian Dental Insurance customer review by GetHuman user GetHuman-48757 from November 24th, 2017
Background on GetHuman-48757's case
GetHuman: GetHuman-48757 - can you tell our other Guardian Dental Insurance customers when your case took place?
GetHuman-48757: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Guardian Dental Insurance, and if so, how?
GetHuman: And which of these common Guardian Dental Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48757 a list of common Guardian Dental Insurance problems)
GetHuman-48757: "Referrals" was why I was trying to call.
GetHuman-48757's review of Guardian Dental Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Guardian Dental Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48757: Called about a claim that I originally submitted four months ago. Was told I was missing information. I was able to read the information directly off the forms I submitted. However, I was still told I needed to resubmit forms.
GetHuman: Let's quantify your experience contacting Guardian Dental Insurance. On a scale of 1 to 5, how easy is it go get help on a Guardian Dental Insurance problem?
GetHuman-48757: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48757: I'd give them a two out of five on communication.
GetHuman: And what about Guardian Dental Insurance's ability to quickly and effectively address your problem?
GetHuman-48757: For that I would say one out of five.
GetHuman: And finally- any advice for other Guardian Dental Insurance customers?
GetHuman-48757: Call them early in the day or late. Don't forget any personal or account information you might need for Guardian Dental Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48757 taken from his Guardian Dental Insurance customer service problem that occurred on November 23rd, 2017.