H&R Block: hrblock was good before, WAS. When the company...

A H&R Block customer review by GetHuman user ~hr block is using scamware from November 27th, 2017

Background on ~hr block is using scamware's case

GetHuman: ~hr block is using scamware - can you tell our other H&R Block customers when your case took place?
~hr block is using scamware: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to H&R Block, and if so, how?
~hr block is using scamware: I used the 800-472-5625 number I found for on the GetHuman H&R Block customer phone number page I was on: H&R Block Customer Service Phone Number
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows ~hr block is using scamware a list of common H&R Block problems)
~hr block is using scamware: "Track a Tax Return" was why I was trying to call.

~hr block is using scamware's review of H&R Block customer service

GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hr block is using scamware: hrblock was good before, WAS. When the company gets big, it finds ways to pinch their customers. hr block knows it and don't care. Who's gonna hold hr block accountable, no one cause hr block is just a Name, the real scammer's hide behind. Time to look for another tax place.
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
~hr block is using scamware: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hr block is using scamware: I'd give them a one out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
~hr block is using scamware: For that I would say five out of five.
GetHuman: And finally- any advice for other H&R Block customers?
~hr block is using scamware: Call them early in the day or late. Don't forget any personal or account information you might need for H&R Block to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hr block is using scamware taken from his H&R Block customer service problem that occurred on November 19th, 2017.

H&R Block

1.57 of 5 stars | 256 reviews

~hr block is using scamware's H&R Block Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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