H2O Wireless: Costumer service *****... I've had the service...

A H2O Wireless customer review by GetHuman user ~H2O SUCKS from November 18th, 2017

Background on ~H2O SUCKS's case

GetHuman: ~H2O SUCKS - can you tell our other H2O Wireless customers when your case took place?
~H2O SUCKS: Yeah. It was late at night, on November 10th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
~H2O SUCKS: I used the 800-643-4926 number I found for on the GetHuman H2O Wireless customer phone number page I was on: H2O Wireless Customer Service Phone Number
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~H2O SUCKS a list of common H2O Wireless problems)
~H2O SUCKS: "Service problem" was why I was trying to call.

~H2O SUCKS's review of H2O Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~H2O SUCKS: Costumer service *****... I've had the service for about * months every month is a different issue which they are horrible at helping you resolve. Also there reps are very rude... I'm done with them, DONT DO IT TO YOURSELF!!!
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~H2O SUCKS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~H2O SUCKS: I'd give them a one out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~H2O SUCKS: For that I would say two out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~H2O SUCKS: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~H2O SUCKS taken from his H2O Wireless customer service problem that occurred on November 10th, 2017.

H2O Wireless

2.38 of 5 stars | 101 reviews

~H2O SUCKS's H2O Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like H2O Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with H2O Wireless in any way.

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