H2O Wireless: Hopefully 'Ghazal' read my reviews from Dec...
A H2O Wireless customer review by GetHuman user GetHuman-304900 from November 20th, 2017
Background on GetHuman-304900's case
GetHuman: GetHuman-304900 - can you tell our other H2O Wireless customers when your case took place?
GetHuman-304900: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-304900 a list of common H2O Wireless problems)
GetHuman-304900: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-304900's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-304900: Hopefully 'Ghazal' read my reviews from Dec. **, ****(four days later) and now today, *-AM-EST-hour, Feb. **, ****--re.: *:** PM, Feb. *, ****: same PUK- or, *de facto,* PUK*-code-finding issue never resolved, either directly( Dec. **, ****) or indirectly( Feb. *, ****)--a horribly-great regression from successful resolution of that same issue in Sept., ****, so that I could restore my FDN contact-list to the then-new (***)***-**** no-contract account that I then recently set up...involuntarily through that Company, neither Metro PCS nor, as the preferred alternative, AT&T Wireless. *Thus the appropriate--as well as my--grade for H*O Wireless customer service and data-blockage-and-stuck-or-denied-data-fault-removal(-and-rectification) repair service is: F. Consequently I have no way to rate H*O Wireless' Mobile-Web service--either inaccessible, prone to faulty, access-denying "communication" with the cingularwireless.com and att.com networks and "subnets" on which it depends regul
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
GetHuman-304900: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-304900: I'd give them a two out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
GetHuman-304900: For that I would say five out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
GetHuman-304900: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-304900 taken from his H2O Wireless customer service problem that occurred on November 17th, 2017.