H2O Wireless: I had to wait forever, the worst customer servi...

A H2O Wireless customer review by GetHuman user ~H2O is the worst from November 22nd, 2017

Background on ~H2O is the worst's case

GetHuman: ~H2O is the worst - can you tell our other H2O Wireless customers when your case took place?
~H2O is the worst: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
~H2O is the worst: I used the 800-643-4926 number I found for on the GetHuman H2O Wireless customer phone number page I was on: H2O Wireless Customer Service Phone Number
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~H2O is the worst a list of common H2O Wireless problems)
~H2O is the worst: "Cancel Account" was why I was trying to call.

~H2O is the worst's review of H2O Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~H2O is the worst: I had to wait forever, the worst customer service ever. They kept charging me the whole amount for five months even after I did auto recharge. The agents don't care and they do all say different things. I cannot wait for this month to be over to disconnect this.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~H2O is the worst: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~H2O is the worst: I'd give them a three out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~H2O is the worst: For that I would say two out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~H2O is the worst: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~H2O is the worst taken from his H2O Wireless customer service problem that occurred on November 20th, 2017.

H2O Wireless

2.38 of 5 stars | 101 reviews

~H2O is the worst's H2O Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like H2O Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with H2O Wireless in any way.

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