H2O Wireless: Terrible customer service, terrible representat...
A H2O Wireless customer review by GetHuman user ~Good Guy Bro from November 24th, 2017
Background on ~Good Guy Bro's case
GetHuman: ~Good Guy Bro - can you tell our other H2O Wireless customers when your case took place?
~Good Guy Bro: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Good Guy Bro a list of common H2O Wireless problems)
~Good Guy Bro: "Cancel Account" was why I was trying to call.
~Good Guy Bro's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Good Guy Bro: Terrible customer service, terrible representatives who don't understand english, and just overall incompetence from this provider. DON'T JOIN H** FOR THE LOVE OF ALL THAT IS GOOD
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~Good Guy Bro: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Good Guy Bro: I'd give them a five out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~Good Guy Bro: For that I would say one out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~Good Guy Bro: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Good Guy Bro taken from his H2O Wireless customer service problem that occurred on November 17th, 2017.