H2O Wireless: horrible company, bad customer care,you cant ne...
A H2O Wireless customer review by GetHuman user ~not happy from November 20th, 2017
Background on ~not happy's case
GetHuman: ~not happy - can you tell our other H2O Wireless customers when your case took place?
~not happy: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common H2O Wireless problems)
~not happy: "Cancel Account" was why I was trying to call.
~not happy's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: horrible company, bad customer care,you cant never refill b yourself I regreted why I move to them far far different with other cell phone companies...stupid
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~not happy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a five out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~not happy: For that I would say four out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his H2O Wireless customer service problem that occurred on November 16th, 2017.