H2O Wireless: just to complain about my problem my wireless h...

A H2O Wireless customer review by GetHuman user ~larry azeez\The Preacher from November 24th, 2017

Background on ~larry azeez\The Preacher's case

GetHuman: ~larry azeez\The Preacher - can you tell our other H2O Wireless customers when your case took place?
~larry azeez\The Preacher: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
~larry azeez\The Preacher: I used the 800-643-4926 number I found for on the GetHuman H2O Wireless customer phone number page I was on: H2O Wireless Customer Service Phone Number
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~larry azeez\The Preacher a list of common H2O Wireless problems)
~larry azeez\The Preacher: "Overcharge/Strange charge" was why I was trying to call.

~larry azeez\The Preacher's review of H2O Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~larry azeez\The Preacher: just to complain about my problem my wireless h** bolt always go off without sginal everyday at night from *.**pm without services all bill paid.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~larry azeez\The Preacher: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~larry azeez\The Preacher: I'd give them a four out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~larry azeez\The Preacher: For that I would say one out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~larry azeez\The Preacher: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~larry azeez\The Preacher taken from his H2O Wireless customer service problem that occurred on November 20th, 2017.

H2O Wireless

2.38 of 5 stars | 101 reviews

~larry azeez\The Preacher's H2O Wireless Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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