HGTV Magazine: Got a recording - I wanted to talk to a person...
A HGTV Magazine customer review by GetHuman user ~Marilyn Appleton from November 21st, 2017
Background on ~Marilyn Appleton's case
GetHuman: ~Marilyn Appleton - can you tell our other HGTV Magazine customers when your case took place?
~Marilyn Appleton: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to HGTV Magazine, and if so, how?
GetHuman: And which of these common HGTV Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Marilyn Appleton a list of common HGTV Magazine problems)
~Marilyn Appleton: "Account Access" was why I was trying to call.
~Marilyn Appleton's review of HGTV Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's HGTV Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marilyn Appleton: Got a recording - I wanted to talk to a person could not get past the recording. When do you mail out the Magazine I have not received my May issue
GetHuman: Let's quantify your experience contacting HGTV Magazine. On a scale of 1 to 5, how easy is it go get help on a HGTV Magazine problem?
~Marilyn Appleton: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marilyn Appleton: I'd give them a five out of five on communication.
GetHuman: And what about HGTV Magazine's ability to quickly and effectively address your problem?
~Marilyn Appleton: For that I would say three out of five.
GetHuman: And finally- any advice for other HGTV Magazine customers?
~Marilyn Appleton: Call them early in the day or late. Don't forget any personal or account information you might need for HGTV Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marilyn Appleton taken from his HGTV Magazine customer service problem that occurred on November 15th, 2017.