HGTV Magazine: Had to hold just a few minutes but the customer...
A HGTV Magazine customer review by GetHuman user ~Dr. Lori from November 24th, 2017
Background on ~Dr. Lori's case
GetHuman: ~Dr. Lori - can you tell our other HGTV Magazine customers when your case took place?
~Dr. Lori: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to HGTV Magazine, and if so, how?
GetHuman: And which of these common HGTV Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Dr. Lori a list of common HGTV Magazine problems)
~Dr. Lori: "Refund a Charge" was why I was trying to call.
~Dr. Lori's review of HGTV Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's HGTV Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dr. Lori: Had to hold just a few minutes but the customer service person was superb and I appreciated her help.
GetHuman: Let's quantify your experience contacting HGTV Magazine. On a scale of 1 to 5, how easy is it go get help on a HGTV Magazine problem?
~Dr. Lori: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dr. Lori: I'd give them a two out of five on communication.
GetHuman: And what about HGTV Magazine's ability to quickly and effectively address your problem?
~Dr. Lori: For that I would say five out of five.
GetHuman: And finally- any advice for other HGTV Magazine customers?
~Dr. Lori: Call them early in the day or late. Don't forget any personal or account information you might need for HGTV Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dr. Lori taken from his HGTV Magazine customer service problem that occurred on November 22nd, 2017.