HMRC: **** poor from a government that collects its t...
A HMRC customer review by GetHuman user ~tax payer from November 26th, 2017
Background on ~tax payer's case
GetHuman: ~tax payer - can you tell our other HMRC customers when your case took place?
~tax payer: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to HMRC, and if so, how?
GetHuman: And which of these common HMRC customer issues best describes the reason you wanted to talk to them?
(Shows ~tax payer a list of common HMRC problems)
~tax payer: "Make a payment" was why I was trying to call.
~tax payer's review of HMRC customer service
GetHuman: So how would you sum up your experience for GetHuman's HMRC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tax payer: **** poor from a government that collects its taxes quicker! just wasted half my afternoon - do not become self employed - its all a scam!
GetHuman: Let's quantify your experience contacting HMRC. On a scale of 1 to 5, how easy is it go get help on a HMRC problem?
~tax payer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tax payer: I'd give them a five out of five on communication.
GetHuman: And what about HMRC's ability to quickly and effectively address your problem?
~tax payer: For that I would say five out of five.
GetHuman: And finally- any advice for other HMRC customers?
~tax payer: Call them early in the day or late. Don't forget any personal or account information you might need for HMRC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tax payer taken from his HMRC customer service problem that occurred on November 17th, 2017.