HSBC (UK): Go to this page and wait a while, a live chat l...
A HSBC (UK) customer review by GetHuman user GetHuman-will2 from November 29th, 2017
Background on GetHuman-will2's case
GetHuman: GetHuman-will2 - can you tell our other HSBC (UK) customers when your case took place?
GetHuman-will2: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to HSBC (UK), and if so, how?
GetHuman: And which of these common HSBC (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-will2 a list of common HSBC (UK) problems)
GetHuman-will2: "Question" was why I was trying to call.
GetHuman-will2's review of HSBC (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's HSBC (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-will2: Go to this page and wait a while, a live chat link will appear: https:**www.saas.hsbc.co.uk*****contact-and-support
GetHuman: Let's quantify your experience contacting HSBC (UK). On a scale of 1 to 5, how easy is it go get help on a HSBC (UK) problem?
GetHuman-will2: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-will2: I'd give them a four out of five on communication.
GetHuman: And what about HSBC (UK)'s ability to quickly and effectively address your problem?
GetHuman-will2: For that I would say five out of five.
GetHuman: And finally- any advice for other HSBC (UK) customers?
GetHuman-will2: Call them early in the day or late. Don't forget any personal or account information you might need for HSBC (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-will2 taken from his HSBC (UK) customer service problem that occurred on November 24th, 2017.
HSBC (UK)
2.50 of 5 stars | 16 reviews
GetHuman-will2's HSBC (UK) Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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