HSBC (US): It appears HSBC has disconnected this number. I...
A HSBC (US) customer review by GetHuman user ~disturbed customer from November 4th, 2017
Background on ~disturbed customer's case
GetHuman: ~disturbed customer - can you tell our other HSBC (US) customers when your case took place?
~disturbed customer: Yup. It was morning, on October 29th.
GetHuman: Did you reach out to HSBC (US), and if so, how?
GetHuman: And which of these common HSBC (US) customer issues best describes the reason you wanted to talk to them?
(Shows ~disturbed customer a list of common HSBC (US) problems)
~disturbed customer: "Setup an account" was why I was trying to call.
~disturbed customer's review of HSBC (US) customer service
GetHuman: So how would you sum up your experience for GetHuman's HSBC (US) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disturbed customer: It appears HSBC has disconnected this number. I tried calling twice and was disconnected before any answer both times
GetHuman: Let's quantify your experience contacting HSBC (US). On a scale of 1 to 5, how easy is it go get help on a HSBC (US) problem?
~disturbed customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disturbed customer: I'd give them a five out of five on communication.
GetHuman: And what about HSBC (US)'s ability to quickly and effectively address your problem?
~disturbed customer: For that I would say two out of five.
GetHuman: And finally- any advice for other HSBC (US) customers?
~disturbed customer: Call them early in the day or late. Don't forget any personal or account information you might need for HSBC (US) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disturbed customer taken from his HSBC (US) customer service problem that occurred on October 29th, 2017.