I have been buying from Haband for several year...
A Haband customer review by GetHuman user ~firestorm870 from November 28th, 2017
Background on ~firestorm870's case
GetHuman: ~firestorm870 - can you tell our other Haband customers when your case took place?
~firestorm870: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~firestorm870 a list of common Haband problems)
~firestorm870: "Track order" was why I was trying to call.
~firestorm870's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~firestorm870: I have been buying from Haband for several years. They sent me some sort of awards for free luggage and something else. on line there is no place to enter more than one. On the phone they are really not interested in making an order ,but are interested in a bunch of side **** that obviously they get extra money for. I knew what I wanted from a mailing but they wanted to ask me about old address * They were trying to create a problem where there is not one. I will not order by phone and may quit online. I liked some of their clothing.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~firestorm870: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~firestorm870: I'd give them a one out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~firestorm870: For that I would say three out of five.
GetHuman: And finally- any advice for other Haband customers?
~firestorm870: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~firestorm870 taken from his Haband customer service problem that occurred on November 18th, 2017.