Haband: I ordered two pairs of Mushroom Shoes,and they...
A Haband customer review by GetHuman user GetHuman-178668 from October 31st, 2017
Background on GetHuman-178668's case
GetHuman: GetHuman-178668 - can you tell our other Haband customers when your case took place?
GetHuman-178668: Yup. It was middle of the night, on October 23rd.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-178668 a list of common Haband problems)
GetHuman-178668: "Warranty claim" was why I was trying to call.
GetHuman-178668's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-178668: I ordered two pairs of Mushroom Shoes,and they sent only one due to a back order on the other pair. The first pair were no were near my size. I called, and could not get through to anyone. I sent the pair back usine the post paid envelope that they provided(the ones that they were shipped in) and four days later it came back to me with $*.** due in order to ship it back. I said to the @%$*@%!!! I called again asking to please send me a post paid package that will fit the shoes in, and that has been over two weeks, and still haven't heard from the company. I hope that everyone out there stops ordering from Habands, They have to realize that they are losing alot of customers. Laurie W. Santa Clarita, CA.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-178668: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-178668: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-178668: For that I would say five out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-178668: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-178668 taken from his Haband customer service problem that occurred on October 23rd, 2017.