Haband: sent back a pair of boots with a free return st...
A Haband customer review by GetHuman user GetHuman-384711 from November 3rd, 2017
Background on GetHuman-384711's case
GetHuman: GetHuman-384711 - can you tell our other Haband customers when your case took place?
GetHuman-384711: Sure. It was afternoon, on October 24th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-384711 a list of common Haband problems)
GetHuman-384711: "Make a purchase" was why I was trying to call.
GetHuman-384711's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-384711: sent back a pair of boots with a free return sticker. Was already charged $*.** for shipping back, and was told it would be * - * weeks before they would credit my charge account. Here I sit with charges of $**.** on my account and havbe nothing.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-384711: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-384711: I'd give them a five out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-384711: For that I would say two out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-384711: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-384711 taken from his Haband customer service problem that occurred on October 24th, 2017.