Haband: your email is lousy - i sent and email * times...

A Haband customer review by GetHuman user ~stella from November 16th, 2017

Background on ~stella's case

GetHuman: ~stella - can you tell our other Haband customers when your case took place?
~stella: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Haband, and if so, how?
~stella: I used the 800-742-2263 number I found for on the GetHuman Haband customer phone number page I was on: Haband Customer Service Phone Number
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
Shows ~stella a list of common Haband problems
~stella: "Make a purchase" was why I was trying to call.

~stella's review of Haband customer service

GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stella: your email is lousy - i sent and email * times about my order - that you had wrong size - apparently u did not get it -as u still shipped the wrong size - i finally called customer service & now i have to deal with sending order back & hopefully get a full refund including my shipping cost - i am not a happy camper right now
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~stella: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stella: I'd give them a three out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~stella: For that I would say two out of five.
GetHuman: And finally- any advice for other Haband customers?
~stella: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stella taken from his Haband customer service problem that occurred on November 10th, 2017.


2.29 of 5 stars | 111 reviews
Haband ReviewsHaband's Phone NumberAll Haband contact infoGeneral Haband customer service info
~stella's Haband Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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