Haier Appliances: Hvac unit broke * times in first * years and in...
A Haier Appliances customer review by GetHuman user ~Angry Customer from November 3rd, 2017
Background on ~Angry Customer's case
GetHuman: ~Angry Customer - can you tell our other Haier Appliances customers when your case took place?
~Angry Customer: Yup. It was afternoon, on October 26th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Customer a list of common Haier Appliances problems)
~Angry Customer: "Technical support" was why I was trying to call.
~Angry Customer's review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Customer: Hvac unit broke * times in first * years and ingnored and not taken seriously by company. JUNK. You have been warned!!!
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~Angry Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Customer: I'd give them a two out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~Angry Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~Angry Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Customer taken from his Haier Appliances customer service problem that occurred on October 26th, 2017.