Haier Appliances: I called to get service on my just purchased *H...
A Haier Appliances customer review by GetHuman user ~Bill Hyatt from November 20th, 2017
Background on ~Bill Hyatt's case
GetHuman: ~Bill Hyatt - can you tell our other Haier Appliances customers when your case took place?
~Bill Hyatt: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Bill Hyatt a list of common Haier Appliances problems)
~Bill Hyatt: "Complaint" was why I was trying to call.
~Bill Hyatt's review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bill Hyatt: I called to get service on my just purchased *HG-**** Tablet. I lost the settings icon and wanted to know how to get it back on the home page. Someone hung up on me in the first call. I called again and someone was suppose to call me back to help me solve my problem. This was yesterday. I'M STILL WAITING..........
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~Bill Hyatt: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bill Hyatt: I'd give them a five out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~Bill Hyatt: For that I would say five out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~Bill Hyatt: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bill Hyatt taken from his Haier Appliances customer service problem that occurred on November 16th, 2017.