Haier Appliances: I have been waiting * months for a replacement...
A Haier Appliances customer review by GetHuman user ~unhappy in vinton ohio from November 17th, 2017
Background on ~unhappy in vinton ohio's case
GetHuman: ~unhappy in vinton ohio - can you tell our other Haier Appliances customers when your case took place?
~unhappy in vinton ohio: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy in vinton ohio a list of common Haier Appliances problems)
~unhappy in vinton ohio: "Warranty claim" was why I was trying to call.
~unhappy in vinton ohio's review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy in vinton ohio: I have been waiting * months for a replacement freezer & food replacement,next step is a lawyer & facebook. popup on their website is a thing for SEARS appliances!!! Biggest runaround I've ever had is this company Haier America, Better Business Bureau is the way to go next.
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~unhappy in vinton ohio: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy in vinton ohio: I'd give them a three out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~unhappy in vinton ohio: For that I would say five out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~unhappy in vinton ohio: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy in vinton ohio taken from his Haier Appliances customer service problem that occurred on November 11th, 2017.