Haier Appliances: I have had my washer for less than a year with...
A Haier Appliances customer review by GetHuman user ~MAD!!!!!!!!!!!! from November 14th, 2017
Background on ~MAD!!!!!!!!!!!!'s case
GetHuman: ~MAD!!!!!!!!!!!! - can you tell our other Haier Appliances customers when your case took place?
~MAD!!!!!!!!!!!!: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~MAD!!!!!!!!!!!! a list of common Haier Appliances problems)
~MAD!!!!!!!!!!!!: "Returns" was why I was trying to call.
~MAD!!!!!!!!!!!!'s review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MAD!!!!!!!!!!!!: I have had my washer for less than a year with a year warranty. I have been calling and talking to different people and each one of them explains the same thing to me* that they are working on finding someone to come out and fix it. Each week I call to see if they have made any progress, and its always the same answer. This has been going on for * maybe * weeks now and I still have gotten nowhere.
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~MAD!!!!!!!!!!!!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MAD!!!!!!!!!!!!: I'd give them a two out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~MAD!!!!!!!!!!!!: For that I would say one out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~MAD!!!!!!!!!!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MAD!!!!!!!!!!!! taken from his Haier Appliances customer service problem that occurred on November 13th, 2017.