Haier Appliances: My call was about error code(E*) on the display...
A Haier Appliances customer review by GetHuman user ~Bill from November 17th, 2017
Background on ~Bill's case
GetHuman: ~Bill - can you tell our other Haier Appliances customers when your case took place?
~Bill: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Bill a list of common Haier Appliances problems)
~Bill: "Where to buy" was why I was trying to call.
~Bill's review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bill: My call was about error code(E*) on the display of my Haier portable air conditioner. The unit was about * months out of warranty so I was only looking for information about what was wrong. It still seemed to be working okay. The Tech Rep said it was a problem with the touch pad but since I only use the remote it should be okay. Just wish it lasted more than ** months.
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~Bill: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bill: I'd give them a four out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~Bill: For that I would say five out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~Bill: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bill taken from his Haier Appliances customer service problem that occurred on November 15th, 2017.