Haier Appliances: Thank goodness for this website I felt so alone...

A Haier Appliances customer review by GetHuman user ~Totally through with Haier Ame from November 17th, 2017

Background on ~Totally through with Haier Ame's case

GetHuman: ~Totally through with Haier Ame - can you tell our other Haier Appliances customers when your case took place?
~Totally through with Haier Ame: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
~Totally through with Haier Ame: I used the 800-799-3396 number I found for on the GetHuman Haier Appliances customer phone number page I was on: Haier Appliances Customer Service Phone Number
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Totally through with Haier Ame a list of common Haier Appliances problems)
~Totally through with Haier Ame: "Returns" was why I was trying to call.

~Totally through with Haier Ame's review of Haier Appliances customer service

GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Totally through with Haier Ame: Thank goodness for this website I felt so alone after fighting with this company for a replacement freezer since May ****. Trust me if there is any company that does not need to where the label of company this should be it. I have been calling these people since approximately the first week in June and still left with no resolution to this nightmare. Please somebody shut this company down because no one deserves the problems that dealing with them brings....
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~Totally through with Haier Ame: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Totally through with Haier Ame: I'd give them a five out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~Totally through with Haier Ame: For that I would say three out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~Totally through with Haier Ame: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Totally through with Haier Ame taken from his Haier Appliances customer service problem that occurred on November 9th, 2017.

Haier Appliances

3.00 of 5 stars | 27 reviews

~Totally through with Haier Ame's Haier Appliances Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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