Half.com: It gave me two options: hit * for unauthorized...
A Half.com customer review by GetHuman user GetHuman-343771 from November 23rd, 2017
Background on GetHuman-343771's case
GetHuman: GetHuman-343771 - can you tell our other Half.com customers when your case took place?
GetHuman-343771: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to Half.com, and if so, how?
GetHuman: And which of these common Half.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-343771 a list of common Half.com problems)
GetHuman-343771: "Complaint" was why I was trying to contact.
GetHuman-343771's review of Half.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Half.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-343771: It gave me two options: hit * for unauthorized charges, or if you're here for the IRS form--- (it restarts its menu here). I hit *, and it speaks for a few seconds, then hangs up.
GetHuman: Let's quantify your experience contacting Half.com. On a scale of 1 to 5, how easy is it go get help on a Half.com problem?
GetHuman-343771: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-343771: I'd give them a four out of five on communication.
GetHuman: And what about Half.com's ability to quickly and effectively address your problem?
GetHuman-343771: For that I would say three out of five.
GetHuman: And finally- any advice for other Half.com customers?
GetHuman-343771: Call them early in the day or late. Don't forget any personal or account information you might need for Half.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-343771 taken from his Half.com customer service problem that occurred on November 18th, 2017.