Hancockfabrics.com: went into Hancock fabric try to ask a question...

A Hancockfabrics.com customer review by GetHuman user ~never shop there again from November 25th, 2017

Background on ~never shop there again 's case

GetHuman: ~never shop there again - can you tell our other Hancockfabrics.com customers when your case took place?
~never shop there again : Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Hancockfabrics.com, and if so, how?
~never shop there again : I used the 877-322-7427 number I found for on the GetHuman Hancockfabrics.com customer phone number page I was on: Hancockfabrics.com Customer Service Phone Number
GetHuman: And which of these common Hancockfabrics.com customer issues best describes the reason you wanted to talk to them?
(Shows ~never shop there again a list of common Hancockfabrics.com problems)
~never shop there again : "Complaint" was why I was trying to call.

~never shop there again 's review of Hancockfabrics.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Hancockfabrics.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~never shop there again : went into Hancock fabric try to ask a question was brush off by the employers and service was not good at all
GetHuman: Let's quantify your experience contacting Hancockfabrics.com. On a scale of 1 to 5, how easy is it go get help on a Hancockfabrics.com problem?
~never shop there again : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~never shop there again : I'd give them a five out of five on communication.
GetHuman: And what about Hancockfabrics.com's ability to quickly and effectively address your problem?
~never shop there again : For that I would say three out of five.
GetHuman: And finally- any advice for other Hancockfabrics.com customers?
~never shop there again : Call them early in the day or late. Don't forget any personal or account information you might need for Hancockfabrics.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~never shop there again taken from his Hancockfabrics.com customer service problem that occurred on November 23rd, 2017.

Hancockfabrics.com

2.50 of 5 stars | 15 reviews

~never shop there again 's Hancockfabrics.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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