Handybook: The young man who came to clean my house spent...

A Handybook customer review by GetHuman user GetHuman-mncheap from November 29th, 2017

Background on GetHuman-mncheap's case

GetHuman: GetHuman-mncheap - can you tell our other Handybook customers when your case took place?
GetHuman-mncheap: Sure. It was late at night, on November 21st.
GetHuman: Did you reach out to Handybook, and if so, how?
GetHuman-mncheap: I used the 888-847-6036 number I found for on the GetHuman Handybook customer phone number page I was on: Handybook Customer Service Phone Number
GetHuman: And which of these common Handybook customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mncheap a list of common Handybook problems)
GetHuman-mncheap: "None of those really matches why I wanted to call Handybook that day." was why I was trying to call.

GetHuman-mncheap's review of Handybook customer service

GetHuman: So how would you sum up your experience for GetHuman's Handybook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mncheap: The young man who came to clean my house spent * hours but did a bad job. I had to call his attention to floors he forgot to clean. I got tires and just allowed him to leave. My bathroom was not better than he met it.
GetHuman: Let's quantify your experience contacting Handybook. On a scale of 1 to 5, how easy is it go get help on a Handybook problem?
GetHuman-mncheap: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mncheap: I'd give them a one out of five on communication.
GetHuman: And what about Handybook's ability to quickly and effectively address your problem?
GetHuman-mncheap: For that I would say five out of five.
GetHuman: And finally- any advice for other Handybook customers?
GetHuman-mncheap: Call them early in the day or late. Don't forget any personal or account information you might need for Handybook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mncheap taken from his Handybook customer service problem that occurred on November 21st, 2017.

Handybook

2.50 of 5 stars | 201 reviews

GetHuman-mncheap's Handybook Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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