Harbor Freight Tool Company: Bought a hammer drill (cheap) for drilling conc...
A Harbor Freight Tool Company customer review by GetHuman user ~freddy from November 21st, 2017
Background on ~freddy's case
GetHuman: ~freddy - can you tell our other Harbor Freight Tool Company customers when your case took place?
~freddy: Yes. It was late at night, on November 16th.
GetHuman: Did you reach out to Harbor Freight Tool Company, and if so, how?
GetHuman: And which of these common Harbor Freight Tool Company customer issues best describes the reason you wanted to talk to them?
(Shows ~freddy a list of common Harbor Freight Tool Company problems)
~freddy: "Returns" was why I was trying to call.
~freddy's review of Harbor Freight Tool Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Harbor Freight Tool Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~freddy: Bought a hammer drill (cheap) for drilling concrete holes and it was flawless. could not believe how well this drill performed. Was considering buying a more expensive brand but taught I'd give HF chance and I was really pleased and surprise at results. If your looking to do small jobs around the house this drill is all you need and for $**.** bucks you really can't go wrong. Almost bought the bigger one (*-in *) rotary drill also from HF but this one did the job. Don't spend your money on expensive ones just to drill a few holes as I did when the HF will do the same job for much less.
GetHuman: Let's quantify your experience contacting Harbor Freight Tool Company. On a scale of 1 to 5, how easy is it go get help on a Harbor Freight Tool Company problem?
~freddy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~freddy: I'd give them a five out of five on communication.
GetHuman: And what about Harbor Freight Tool Company's ability to quickly and effectively address your problem?
~freddy: For that I would say five out of five.
GetHuman: And finally- any advice for other Harbor Freight Tool Company customers?
~freddy: Call them early in the day or late. Don't forget any personal or account information you might need for Harbor Freight Tool Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~freddy taken from his Harbor Freight Tool Company customer service problem that occurred on November 16th, 2017.