I have an issue with Hardee's

A Hardee's customer review by GetHuman user GetHuman-palomaro from December 7th, 2017

Background on GetHuman-palomaro's case

GetHuman: GetHuman-palomaro - can you tell our other Hardee's customers when your case took place?
GetHuman-palomaro: Yup. It was morning, on November 28th.
GetHuman: Did you reach out to Hardee's, and if so, how?
GetHuman-palomaro: I used the 877-799-7827 number I found for on the GetHuman Hardee's customer phone number page I was on: Hardee's Customer Service Phone Number
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-palomaro a list of common Hardee's problems)
GetHuman-palomaro: "Cancel a reservation" was why I was trying to call.

GetHuman-palomaro's review of Hardee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-palomaro: I have an issue with Hardee's
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-palomaro: As I have been your ghost for many years from coast to coast I fequented your Brainerd MN store most and Walker MN store secondly as I ask about why the skeleton crew and why no one from swing hours was present to help with the stores presentation the GM was combat I've and asking public ly for verbal confirmation of monthly password in stead of simply give a list of available employee with the potential of working a fill in hour or so I was not at liberty to reveal to her my total identity as you are the only one that is obvious aware of it I found the store functioning but at a slop and unhealthy level of I had been followed by any health inspectors the store would be closed because of non-cooperation in the .. persectus the place was filthy counters tacky to the touch tables equally disgusting I am sorry for any inconveniences this causes the GM today fails miserably ..I would however recommend promotion from within as ...ms.Marisa is up to higher standards than the present GM...
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
GetHuman-palomaro: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-palomaro: I'd give them a two out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
GetHuman-palomaro: For that I would say five out of five.
GetHuman: And finally- any advice for other Hardee's customers?
GetHuman-palomaro: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-palomaro taken from his Hardee's customer service problem that occurred on November 28th, 2017.


3.00 of 5 stars | 30 reviews

GetHuman-palomaro's Hardee's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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