Harman Kardon: Waited since Saturday for a call back returned...
A Harman Kardon customer review by GetHuman user ~ohio bound from November 17th, 2017
Background on ~ohio bound's case
GetHuman: ~ohio bound - can you tell our other Harman Kardon customers when your case took place?
~ohio bound: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Harman Kardon, and if so, how?
GetHuman: And which of these common Harman Kardon customer issues best describes the reason you wanted to talk to them?
(Shows ~ohio bound a list of common Harman Kardon problems)
~ohio bound: "Repairs" was why I was trying to call.
~ohio bound's review of Harman Kardon customer service
GetHuman: So how would you sum up your experience for GetHuman's Harman Kardon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ohio bound: Waited since Saturday for a call back returned calls twice always get we will call you back Terrible service DO NOT BUY Harman Kardon if you want service after the sale
GetHuman: Let's quantify your experience contacting Harman Kardon. On a scale of 1 to 5, how easy is it go get help on a Harman Kardon problem?
~ohio bound: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ohio bound: I'd give them a one out of five on communication.
GetHuman: And what about Harman Kardon's ability to quickly and effectively address your problem?
~ohio bound: For that I would say four out of five.
GetHuman: And finally- any advice for other Harman Kardon customers?
~ohio bound: Call them early in the day or late. Don't forget any personal or account information you might need for Harman Kardon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ohio bound taken from his Harman Kardon customer service problem that occurred on November 11th, 2017.