Hayward Pool Products: Gave me another number to call where I could ta...
A Hayward Pool Products customer review by GetHuman user ~web wandere from November 11th, 2017
Background on ~web wandere's case
GetHuman: ~web wandere - can you tell our other Hayward Pool Products customers when your case took place?
~web wandere: Yes I can. It was evening, on November 8th.
GetHuman: Did you reach out to Hayward Pool Products, and if so, how?
GetHuman: And which of these common Hayward Pool Products customer issues best describes the reason you wanted to talk to them?
(Shows ~web wandere a list of common Hayward Pool Products problems)
~web wandere: "Warranty claim" was why I was trying to call.
~web wandere's review of Hayward Pool Products customer service
GetHuman: So how would you sum up your experience for GetHuman's Hayward Pool Products customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~web wandere: Gave me another number to call where I could talk to someone directly for technical help. Thanks for the help.
GetHuman: Let's quantify your experience contacting Hayward Pool Products. On a scale of 1 to 5, how easy is it go get help on a Hayward Pool Products problem?
~web wandere: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~web wandere: I'd give them a one out of five on communication.
GetHuman: And what about Hayward Pool Products's ability to quickly and effectively address your problem?
~web wandere: For that I would say four out of five.
GetHuman: And finally- any advice for other Hayward Pool Products customers?
~web wandere: Call them early in the day or late. Don't forget any personal or account information you might need for Hayward Pool Products to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~web wandere taken from his Hayward Pool Products customer service problem that occurred on November 8th, 2017.