Healthcare Marketplace ( Incorrect ****a

A Healthcare Marketplace ( customer review by GetHuman user GetHuman3770 from December 1st, 2017

Background on GetHuman3770's case

GetHuman: GetHuman3770 - can you tell our other Healthcare Marketplace ( customers when your case took place?
GetHuman3770: Sure. It was afternoon, on November 27th.
GetHuman: Did you reach out to Healthcare Marketplace (, and if so, how?
GetHuman3770: I used the 800-318-2596 number I found for on the GetHuman Healthcare Marketplace ( customer phone number page I was on: Healthcare Marketplace ( Customer Service Phone Number
GetHuman: And which of these common Healthcare Marketplace ( customer issues best describes the reason you wanted to talk to them?
Shows GetHuman3770 a list of common Healthcare Marketplace ( problems
GetHuman3770: "Apply for coverage" was why I was trying to call.

GetHuman3770's review of Healthcare Marketplace ( customer service

GetHuman: So how would you sum up your experience for GetHuman's Healthcare Marketplace ( customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman3770: Incorrect ****a
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman3770: Contacted marketplace repeatedly, on for hours. Just want a corrected ****a. Every rep gives me a different answer. Who can I complain to? Rude response from customer service reps
GetHuman: Let's quantify your experience contacting Healthcare Marketplace ( On a scale of 1 to 5, how easy is it go get help on a Healthcare Marketplace ( problem?
GetHuman3770: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman3770: I'd give them a one out of five on communication.
GetHuman: And what about Healthcare Marketplace ('s ability to quickly and effectively address your problem?
GetHuman3770: For that I would say three out of five.
GetHuman: And finally- any advice for other Healthcare Marketplace ( customers?
GetHuman3770: Call them early in the day or late. Don't forget any personal or account information you might need for Healthcare Marketplace ( to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman3770 taken from his Healthcare Marketplace ( customer service problem that occurred on November 27th, 2017.

Healthcare Marketplace (

1.35 of 5 stars | 143 reviews
Healthcare Marketplace ( ReviewsHealthcare Marketplace ('s Phone NumberAll Healthcare Marketplace ( contact infoGeneral Healthcare Marketplace ( customer service info
GetHuman3770's Healthcare Marketplace ( Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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