Healthy Living Direct: Rubbish firm but good customer service (Dale)
A Healthy Living Direct customer review by GetHuman user GetHuman-13518 from November 20th, 2017
Background on GetHuman-13518's case
GetHuman: GetHuman-13518 - can you tell our other Healthy Living Direct customers when your case took place?
GetHuman-13518: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Healthy Living Direct, and if so, how?
GetHuman: And which of these common Healthy Living Direct customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13518 a list of common Healthy Living Direct problems)
GetHuman-13518: "Complaint" was why I was trying to call.
GetHuman-13518's review of Healthy Living Direct customer service
GetHuman: So how would you sum up your experience for GetHuman's Healthy Living Direct customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13518: Rubbish firm but good customer service (Dale)
GetHuman: Let's quantify your experience contacting Healthy Living Direct. On a scale of 1 to 5, how easy is it go get help on a Healthy Living Direct problem?
GetHuman-13518: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13518: I'd give them a three out of five on communication.
GetHuman: And what about Healthy Living Direct's ability to quickly and effectively address your problem?
GetHuman-13518: For that I would say four out of five.
GetHuman: And finally- any advice for other Healthy Living Direct customers?
GetHuman-13518: Call them early in the day or late. Don't forget any personal or account information you might need for Healthy Living Direct to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13518 taken from his Healthy Living Direct customer service problem that occurred on November 17th, 2017.