Hearst Magazines: I got an early (* months) renewal notice for a...
A Hearst Magazines customer review by GetHuman user ~zeitgeistbabe from November 28th, 2017
Background on ~zeitgeistbabe's case
GetHuman: ~zeitgeistbabe - can you tell our other Hearst Magazines customers when your case took place?
~zeitgeistbabe: Sure. It was late at night, on November 18th.
GetHuman: Did you reach out to Hearst Magazines, and if so, how?
GetHuman: And which of these common Hearst Magazines customer issues best describes the reason you wanted to talk to them?
(Shows ~zeitgeistbabe a list of common Hearst Magazines problems)
~zeitgeistbabe: "Refund" was why I was trying to call.
~zeitgeistbabe's review of Hearst Magazines customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Magazines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~zeitgeistbabe: I got an early (* months) renewal notice for a gift subscription with an option for a second gift at half price. I was able to renew my own subscription for that rate by calling instead of paying more using their online service.
GetHuman: Let's quantify your experience contacting Hearst Magazines. On a scale of 1 to 5, how easy is it go get help on a Hearst Magazines problem?
~zeitgeistbabe: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~zeitgeistbabe: I'd give them a four out of five on communication.
GetHuman: And what about Hearst Magazines's ability to quickly and effectively address your problem?
~zeitgeistbabe: For that I would say five out of five.
GetHuman: And finally- any advice for other Hearst Magazines customers?
~zeitgeistbabe: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Magazines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~zeitgeistbabe taken from his Hearst Magazines customer service problem that occurred on November 18th, 2017.