Hellman's Mayo: I called about an error in the recipe provided...
A Hellman's Mayo customer review by GetHuman user GetHuman-78759 from November 25th, 2017
Background on GetHuman-78759's case
GetHuman: GetHuman-78759 - can you tell our other Hellman's Mayo customers when your case took place?
GetHuman-78759: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Hellman's Mayo, and if so, how?
GetHuman: And which of these common Hellman's Mayo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-78759 a list of common Hellman's Mayo problems)
GetHuman-78759: "Returns" was why I was trying to call.
GetHuman-78759's review of Hellman's Mayo customer service
GetHuman: So how would you sum up your experience for GetHuman's Hellman's Mayo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-78759: I called about an error in the recipe provided in the Sunday circular. Although there could be nothing to undo my assembled casserole, I suggestd that the website publish the correction and note the error for those who might go on the website. The paper rcipe did not have an oven temperature and it was missing two steps to the recipe. Hopefully, the missing steps will not ruin my casserole.
GetHuman: Let's quantify your experience contacting Hellman's Mayo. On a scale of 1 to 5, how easy is it go get help on a Hellman's Mayo problem?
GetHuman-78759: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-78759: I'd give them a one out of five on communication.
GetHuman: And what about Hellman's Mayo's ability to quickly and effectively address your problem?
GetHuman-78759: For that I would say one out of five.
GetHuman: And finally- any advice for other Hellman's Mayo customers?
GetHuman-78759: Call them early in the day or late. Don't forget any personal or account information you might need for Hellman's Mayo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-78759 taken from his Hellman's Mayo customer service problem that occurred on November 22nd, 2017.