Hellman's Mayo: Please tell why in this day & age, you would no...

A Hellman's Mayo customer review by GetHuman user ~Miss P from November 11th, 2017

Background on ~Miss P's case

GetHuman: ~Miss P - can you tell our other Hellman's Mayo customers when your case took place?
~Miss P: Yeah. It was evening, on November 8th.
GetHuman: Did you reach out to Hellman's Mayo, and if so, how?
~Miss P: I used the 800-338-8831 number I found for on the GetHuman Hellman's Mayo customer phone number page I was on: Hellman's Mayo Customer Service Phone Number
GetHuman: And which of these common Hellman's Mayo customer issues best describes the reason you wanted to talk to them?
(Shows ~Miss P a list of common Hellman's Mayo problems)
~Miss P: "Complaint" was why I was trying to call.

~Miss P's review of Hellman's Mayo customer service

GetHuman: So how would you sum up your experience for GetHuman's Hellman's Mayo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miss P: Please tell why in this day & age, you would not have an internet site for responses rather than waiting on the phone, or at least a choice. Anyway, my time is valuable and I'm not going to wait. Hellmann's Low Fat Mayo is terrible, nasty and I bought, used once and threw away!!
GetHuman: Let's quantify your experience contacting Hellman's Mayo. On a scale of 1 to 5, how easy is it go get help on a Hellman's Mayo problem?
~Miss P: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miss P: I'd give them a two out of five on communication.
GetHuman: And what about Hellman's Mayo's ability to quickly and effectively address your problem?
~Miss P: For that I would say three out of five.
GetHuman: And finally- any advice for other Hellman's Mayo customers?
~Miss P: Call them early in the day or late. Don't forget any personal or account information you might need for Hellman's Mayo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miss P taken from his Hellman's Mayo customer service problem that occurred on November 8th, 2017.

Hellman's Mayo

1.00 of 5 stars | 15 reviews

~Miss P's Hellman's Mayo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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