Hertz - Customer Support: The person who answered was very nice but could...
A Hertz - Customer Support customer review by GetHuman user ~Beware of Hertz at Sanford Air from November 24th, 2017
Background on ~Beware of Hertz at Sanford Air's case
GetHuman: ~Beware of Hertz at Sanford Air - can you tell our other Hertz - Customer Support customers when your case took place?
~Beware of Hertz at Sanford Air: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Hertz - Customer Support, and if so, how?
GetHuman: And which of these common Hertz - Customer Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Beware of Hertz at Sanford Air a list of common Hertz - Customer Support problems)
~Beware of Hertz at Sanford Air: "Loyalty program" was why I was trying to call.
~Beware of Hertz at Sanford Air's review of Hertz - Customer Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Hertz - Customer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beware of Hertz at Sanford Air: The person who answered was very nice but could not resolve it. Now I have to send everything in by email. Can't tell me how long it will take to resolve. Beware everyone. Car came out of Sanford Airport in Florida (near Orlando). Most pathetic service ever. Pulled over by the police the day of rental and told because of poor condition to have it exchanged or they would impound the vehicle. Car was exchanged and the piece of **** of a human being went through over $** worth of tolls while in his*their possession. Two toll charges occurred when I was on my flight back home. All charged to my credit card. Hours on the phone and no luck. Next stop, the police for credit card fraud by the person who picked up the wreck.
GetHuman: Let's quantify your experience contacting Hertz - Customer Support. On a scale of 1 to 5, how easy is it go get help on a Hertz - Customer Support problem?
~Beware of Hertz at Sanford Air: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beware of Hertz at Sanford Air: I'd give them a three out of five on communication.
GetHuman: And what about Hertz - Customer Support's ability to quickly and effectively address your problem?
~Beware of Hertz at Sanford Air: For that I would say one out of five.
GetHuman: And finally- any advice for other Hertz - Customer Support customers?
~Beware of Hertz at Sanford Air: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hertz - Customer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beware of Hertz at Sanford Air taken from his Hertz - Customer Support customer service problem that occurred on November 22nd, 2017.