Home Delivery Network (UK): Not only their phone service is very poor but a...
A Home Delivery Network (UK) customer review by GetHuman user ~hateHomeDeliveryNetwork from November 4th, 2017
Background on ~hateHomeDeliveryNetwork's case
GetHuman: ~hateHomeDeliveryNetwork - can you tell our other Home Delivery Network (UK) customers when your case took place?
~hateHomeDeliveryNetwork: Yup. It was evening, on October 26th.
GetHuman: Did you reach out to Home Delivery Network (UK), and if so, how?
GetHuman: And which of these common Home Delivery Network (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~hateHomeDeliveryNetwork a list of common Home Delivery Network (UK) problems)
~hateHomeDeliveryNetwork: "Overcharge/Strange charge" was why I was trying to call.
~hateHomeDeliveryNetwork's review of Home Delivery Network (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Delivery Network (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hateHomeDeliveryNetwork: Not only their phone service is very poor but also that fact that they never leave parcels with neighbours or at local post offices if the receipient is not home makes them the worst delivery company in the UK.**I work and they never manage to deliver a parcel to me because I am not at home when they come. The only option I have with this company is to drive to their local depot to collect my parcels, which is ** minutes drive from my house!!!**i would never choose them but sometimes if I buy things on the internet sellers use them.
GetHuman: Let's quantify your experience contacting Home Delivery Network (UK). On a scale of 1 to 5, how easy is it go get help on a Home Delivery Network (UK) problem?
~hateHomeDeliveryNetwork: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hateHomeDeliveryNetwork: I'd give them a three out of five on communication.
GetHuman: And what about Home Delivery Network (UK)'s ability to quickly and effectively address your problem?
~hateHomeDeliveryNetwork: For that I would say one out of five.
GetHuman: And finally- any advice for other Home Delivery Network (UK) customers?
~hateHomeDeliveryNetwork: Call them early in the day or late. Don't forget any personal or account information you might need for Home Delivery Network (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hateHomeDeliveryNetwork taken from his Home Delivery Network (UK) customer service problem that occurred on October 26th, 2017.