Home Delivery Network (UK): Paid for express delivery service and still wai...
A Home Delivery Network (UK) customer review by GetHuman user ~sharpie from November 5th, 2017
Background on ~sharpie's case
GetHuman: ~sharpie - can you tell our other Home Delivery Network (UK) customers when your case took place?
~sharpie: Sure. It was afternoon, on November 1st.
GetHuman: Did you reach out to Home Delivery Network (UK), and if so, how?
GetHuman: And which of these common Home Delivery Network (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~sharpie a list of common Home Delivery Network (UK) problems)
~sharpie: "Make a shipment" was why I was trying to call.
~sharpie's review of Home Delivery Network (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Delivery Network (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sharpie: Paid for express delivery service and still waiting for parcel * days later after the Driver apparently tried to deliver * times to my workplace, a shop that is open from *-*pm. Apparently the driver got no reply and returned parcel to depot * times. Appaling service. Parcel was a present for my * year old niece, her birthday was sunday, hence express delivery. Snail delivery would have been quicker and more efficient. Still waiting for parcel to be delivered. VERY unhappy.
GetHuman: Let's quantify your experience contacting Home Delivery Network (UK). On a scale of 1 to 5, how easy is it go get help on a Home Delivery Network (UK) problem?
~sharpie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sharpie: I'd give them a five out of five on communication.
GetHuman: And what about Home Delivery Network (UK)'s ability to quickly and effectively address your problem?
~sharpie: For that I would say one out of five.
GetHuman: And finally- any advice for other Home Delivery Network (UK) customers?
~sharpie: Call them early in the day or late. Don't forget any personal or account information you might need for Home Delivery Network (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sharpie taken from his Home Delivery Network (UK) customer service problem that occurred on November 1st, 2017.