HomeRun.com: I ordered a necklace *-**-** for $**.** credit...
A HomeRun.com customer review by GetHuman user ~cynthia from November 13th, 2017
Background on ~cynthia's case
GetHuman: ~cynthia - can you tell our other HomeRun.com customers when your case took place?
~cynthia: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to HomeRun.com, and if so, how?
GetHuman: And which of these common HomeRun.com customer issues best describes the reason you wanted to talk to them?
(Shows ~cynthia a list of common HomeRun.com problems)
~cynthia: "Service problem" was why I was trying to contact.
~cynthia's review of HomeRun.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HomeRun.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cynthia: I ordered a necklace *-**-** for $**.** credit card billed bit no necklace left * messages concerning this not one call back can't get through to human being.I am upset
GetHuman: Let's quantify your experience contacting HomeRun.com. On a scale of 1 to 5, how easy is it go get help on a HomeRun.com problem?
~cynthia: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cynthia: I'd give them a one out of five on communication.
GetHuman: And what about HomeRun.com's ability to quickly and effectively address your problem?
~cynthia: For that I would say one out of five.
GetHuman: And finally- any advice for other HomeRun.com customers?
~cynthia: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for HomeRun.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cynthia taken from his HomeRun.com customer service problem that occurred on November 8th, 2017.
HomeRun.com
1.00 of 5 stars | 2 reviews
~cynthia's HomeRun.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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