Honda Financial: This is the best way to get someone who actuall...
A Honda Financial customer review by GetHuman user ~AlecOSmith from November 21st, 2017
Background on ~AlecOSmith's case
GetHuman: ~AlecOSmith - can you tell our other Honda Financial customers when your case took place?
~AlecOSmith: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Honda Financial, and if so, how?
GetHuman: And which of these common Honda Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~AlecOSmith a list of common Honda Financial problems)
~AlecOSmith: "Payment issue" was why I was trying to call.
~AlecOSmith's review of Honda Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Honda Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AlecOSmith: This is the best way to get someone who actually will help you rather than transfer you through an endless loop of transfers.... VERY helpful
GetHuman: Let's quantify your experience contacting Honda Financial. On a scale of 1 to 5, how easy is it go get help on a Honda Financial problem?
~AlecOSmith: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AlecOSmith: I'd give them a one out of five on communication.
GetHuman: And what about Honda Financial's ability to quickly and effectively address your problem?
~AlecOSmith: For that I would say two out of five.
GetHuman: And finally- any advice for other Honda Financial customers?
~AlecOSmith: Call them early in the day or late. Don't forget any personal or account information you might need for Honda Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AlecOSmith taken from his Honda Financial customer service problem that occurred on November 16th, 2017.